TCN Publishes eBook Highlighting How Call Centers Can Stay Compliant in Light of Changing TCPA Regulations

St. George, Utah – September 23, 2014 – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, has released an eBook that examines what the new Telephone Consumer Protection Act (TCPA) regulations mean for the call center industry. The eBook, “The Complete Guide to TCPA and A Compliance Checklist for Call Centers” discusses how these rule changes have led to uncertainly among call centers and highlights best practices to follow as a way to mitigate risks associated with non-compliance. The eBook also clearly defines the categories primarily affected by the new TCPA rules & regulations and what to expect moving forward across the call center space.

TCN’s call center experts can provide comments on the following topics:

• New TCPA regulations and the current state of affairs;
• What the new regulations mean for the call center industry;
• The importance of prior expressed written consent;
• How the new rules affect call centers and possible exemptions;
• How call centers can stay compliant.

WHAT: eBook: The Complete Guide to TCPA and A Compliance Checklist for Call Centers

WHERE: To download the eBook, visit https://www.tcn.com/complete-guide-to-tcpa-compliance/