Jun 14, 2017

State of the Collection Industry: 2016 TCN Survey Results

Posted In: Collections, State of the Collection Industry Author: Mckay Bird

Between November 1 and November 28, 2016, we asked for input from people working in the collections industry. An anonymous survey was sent out, and people from debt collection agencies, collection departments within larger organizations, and law firms heeded the call. Because we wanted to know about unique challenges and common communication practices, the survey […]

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