TCN provides the cost-efficiency of VoIP with the security and quality of a private network. Co-located with major carriers and never using least-cost routing or routing via public internet, we make sure to give you peak performance and the service you expect. Our genuine cloud architecture and world-class network with continual upgrades ensure security, reliability and compliance.
TCN’s client-centered solutions are continually evolving and being refined. Our product releases and enhancements are conducted on a bi-monthly basis, ensuring that you have the best features as soon as they are available.
Rigorous development testing, beta testing, and controlled live testing are a part of continuous improvement. Careful measures are taken to complete upgrades during scheduled downtimes.
Safety, Security, Success.
As a true cloud provider, TCN’s architecture ensures maximum uptime to minimize potential disruptions to your business.
- SSAE 16 Data Centers – Our data centers feature two-factor identification, 24/7 security, monitoring and more.
- Instant Updates – Our product releases and enhancements are conducted on a bi-monthly basis, ensuring that you have the best features as soon as they are available.
- Routine Disaster Recovery Testing – Our systems are monitored and tested hourly throughout the day to ensure even greater dependability.
- Redundant Tier-1 Telco and Internet Providers – Redundancy translates to reliability. 100% of Inbound and Outbound calls originate from TCN, in data centers that are co-located with Tier-One Telco providers; each of our servers and engines is designed to back up the workloads of the others. We have backups or our backups.
Global Data Centers
- SSL web encryption
- User-Level security and account management
- Call recording storage
- Flexible and scalable cloud platform
Routine audits ensure compliance.
- Tier 1 PCI compliant
- Secured backups
- Secured recordings
- Do not call list management
Request a Demo Click or call today for a free demo and let us help you transform your Contact Center.