Mar 15, 2017

TCN Receives 2017 CUSTOMER Product of the Year Award For Its Advanced Cloud-Based Contact Center Suite

Posted In: Awards, News, Platform 3, Press Author: TCN

St. George, Utah – March 15, 2017 – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced today that TMC, a global integrated media company, has named TCN Platform 3.0 as a 2017 CUSTOMER Product of the Year Award winner. TCN Platform 3.0 was […]

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Sep 07, 2016

TCN Recognized as a 2016 Communications Solutions Product of the Year Award Winner

Posted In: Awards, Platform 3, Press Author: TCN

St. George, Utah – September 7, 2016 – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced today that TMC, a global, integrated media company, has awarded TCN Platform 3.0 with a 2016 Communications Solutions Product of the Year Award. Highlighting exceptional products and […]

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May 05, 2015

Meet the TCN Team at the ICMI Contact Center Expo & Conference!

Posted In: Call Center Solutions, Call Centers, Cloud Technology, Platform 3, SaaS, Switch to the Cloud, TCPA, Trade Shows Author: TCN

The Contact Center Expo & Conference is the premier global gathering for the contact center industry and we hope you’ll join us there in Orlando from May 4-7th to hear about the launch of Competitive Analytics, a fully integrated business intelligence analytics solution within our cloud-based call center suite, TCN Platform 3.0. We’ll be in […]

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Feb 11, 2015

TCN Announces “Platform 3.0 Winter 2015,” New Version of Cloud-based Call Center Technology Platform

Posted In: News, Platform 3, Press Author: TCN

St. George, Utah – February 11, 2015 — TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide, today announced the release of “TCN Platform 3.0 Winter 2015,” a new version of its advanced cloud-based contact center suite. The update includes new industry-leading features designed to […]

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visually impaired call center software

Jan 12, 2015

Call Center Software for the Visually Impaired

Posted In: Call Center Solutions, Call Centers, Cloud Technology, Platform 3, SaaS, Switch to the Cloud, TCN Features Author: TCN

In the United States alone, more than 20 million adults live with vision loss. This vision impairment can make it difficult for many to find and maintain full-time jobs. However, novel applications of existing technology are making it possible for the visually impaired to uncover new employment opportunities in industries that were previously unavailable to […]

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Dec 22, 2014

TCN Receives 2015 CUSTOMER Magazine Product of the Year Award

Posted In: Awards, News, Now Trending, Platform 3, Press Author: TCN

St. George, Utah – December 2, 2014 — TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced that TMC, a global, integrated media company, has named TCN Platform 3.0 as a 2015 CUSTOMER Product of the Year Award winner. The award recognizes exceptional innovation […]

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Dec 02, 2014

TCN Launches “Platform 3 VocalVision,” Virtual Call Center Technology for the Visually Impaired

Posted In: Call Centers, News, Now Trending, Platform 3, Press Author: TCN

St. George, Utah – December 2, 2014 – TCN, Inc.,a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced the immediate availability of “Platform 3 VocalVision,” a virtual call center technology for the visually impaired. Optimized to work with Job Access With Speech (JAWS) assistive technology, Platform […]

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Nov 18, 2014

TCN Announces New Features for Platform 3.0, Cloud-based Call Center Technology Solution

Posted In: News, Platform 3, Press, TCN Features Author: TCN

St. George, Utah – November 18, 2014 – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced the release of functionality enhancements for Platform 3.0, its advanced cloud-based contact center suite. The new features, including Extended Conditional Dialing and Aggregate Reporting, are designed to […]

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