Dec 13, 2009
TCN, Inc. is announcing a special offer: $5,000 in free dialing for those collection agencies using hardware or hosted dialers who convert to the TCN Hosted Dialing or Integrated Messaging Platform. TCN’s unique technology simplifies conversion and requires no additional infrastructure. TCN consultants will first briefly meet with management to determine the agency’s needs. Within several hours the agency will be dialing and/or sending interactive voice messages.
The Accounts Receivables industry has received TCN’s new P3 platform, offering multiple methods for contacting consumers via telephone, with great acclaim. Combining user simplicity with technological sophistication and an aesthetic sense (imagine that), P3 is the next generation of web-based customer contact solutions. Top-10 U.S. agencies have dubbed it “the best of the rest in one interface.” Repeated head-to-head tests have scientifically proven TCN superiority – in one test alone, TCN demonstrated 80% less abandoned calls, a 20% decrease in call costs, and a 10% increase in the answer rate. Such success made TCN think it was time to be bold about democratizing access to state-of-the-art technology.
TCN’s faith in democracy is now translating into action. President and C.E.O. Terrel Bird describes the special offer as “the way for TCN to show how serious it is about letting every agency, big or small, get its hands on powerful, malleable, easy-to-use predictive dialing and voice messaging.” Agencies need not buy any hardware, software, or even involve many IT resources, inside or outside the company, to begin dialing with TCN. “We’re starting the good-faith bargain by putting our money where our marketing is,” Mr. Bird explains. “Why wouldn’t agencies give us a try if they get $5,000 in free dialing?”
In business for 10 years, TCN is not accustomed to handing out charity to the detriment of its bottom line. So there is method to this madness. TCN is so convinced its P3 platform is the cat’s meow that once agencies use it they will be hooked for life. And that’s good for the bottom line.
To take advantage of this offer, agencies must contact a TCN representative before December 31, 2009. All free minutes must be used by March 31, 2010. Go on, make it your Christmas present to yourself. Call TCN at 866.745.1900 or send an email to sales(at)tcnbroadcasting(dot)com
About the Author: TCN
TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology, such as predictive dialer, IVR, call recording, and business analytics required to optimize operations and adhere to TCPA regulations. Its “always-on” cloud-based delivery model provides customers with immediate access to the latest version of the TCN solution, as well as the ability to quickly and easily scale and adjust to evolving business needs. TCN serves various Fortune 500 companies and enterprises in multiple industries, including newspaper, collection, education, healthcare, automotive, political, customer service, and marketing.