May 2, 2011
Running a nimble and innovative technology company can be a lot like caring for a gaggle of growing children: one must constantly buy new clothes to accommodate gangly and growing limbs. In this analogy, the clothes are a company’s website.
The analogy holds: like clothes, a website should accurately portray its owner’s personality. It should pay proper respect to the prevailing styles. And it should keep up with all the physical and intangible changes since the last round of “shopping.”
While releasing market-leading web-based Virtual Call Center technology that includes SoftPhone, Intelligent Skills-Based Routing, and Blended Outbound and Inbound, TCN has been hard at work to make sure its appearance matches its inner beauty.
The new site more logically presents TCN’s leading SaaS and API technology and how clients can utilize it within the Automotive, Association, Collections, Marketing, Newspapers, Politics/Government, Schools, and Software Companies verticals. It provides separate log in portals for agents and management. It improves the agent, manager, and reporting interfaces.
Most importantly, the new website continues to deliver TCN’s next generation call center technology, on demand, at incredibly low per-minute rates. Hardware, software, and seat licenses are a thing of the past. You have outgrown them; come try on the most effective, and most stylish, call center technology available. TCN offers free testing to all takers.
Call 866.745.1900, email firstname.lastname@example.org, or visit tcnp3.com.
About the Author: TCN
TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology, such as predictive dialer, IVR, call recording, and business analytics required to optimize operations and adhere to TCPA regulations. Its “always-on” cloud-based delivery model provides customers with immediate access to the latest version of the TCN solution, as well as the ability to quickly and easily scale and adjust to evolving business needs. TCN serves various Fortune 500 companies and enterprises in multiple industries, including newspaper, collection, education, healthcare, automotive, political, customer service, and marketing.