Apr 23, 2012
St. George, UT—TCN, Inc. announced today the details of its profound integration with Finance Express, the leading provider of web-based financial services and technology for independent auto dealerships. TCN, a leader in hosted telephony, has teamed with Finance Express to offer cloud-based communications services to the automobile finance industry.
The integration allows dealers to utilize the most advanced virtual-call-center technologies without ever leaving the FEX Buy Here Pay Here Software, engendering three primary advantages. First, dealers do not need to hire technical staff to operate the technology, because the integration allows for easy call campaign set up and automated reporting of results.
Second, dealers need not purchase any hardware or software to contact customers through TCN—dealers will pay only pennies for the telco minutes they use, whenever they use them. A phone, a computer, and Financial Express are all that is required.
“The TCN service is a great addition to the FEXDMS platform. Having an integrated dialing solution can bring great efficiencies to our collection and lead solutions”, says Jeff McCurry, VP of Development for Finance Express. McCurry went on to say, “This is another step in enabling our clients to utilize great technology within their core DMS.”
Best of all, dealers can test drive the TCN technology for free.
“The TCN/Finance Express partnership and integration represents an important step for dealers”, said Terrel Bird, President and CEO of TCN Broadcasting. “Many dealerships are not able to take advantage of advanced hosted dialing because they lack the technical staff required to integrate business and technology processes. Now every Finance Express user can quickly and seamlessly use TCN technology as if they had created it for their own needs.”
To begin taking advantage of the TCN-Finance Express integration, contact your FEX representative.
About Finance Express
Finance Express is the leading provider of online services and web-based technology for the independent dealer market including a comprehensive DMS with functions such as dealer inventory management, credit application processing, electronic contracting, links to lending sources, dealer management tools, loan servicing and accounting systems and licensed escrow services. The comprehensive program provides dealers online access to a single, seamless solution and insures a safe and secure environment for participating lenders. For more information about Finance Express, visit their website at: www.financeexpress.com
As a leader in the hosted call center technology industry since 1999, TCN, Inc. is recognized worldwide as the preeminent global provider of cloud-based virtual call center technologies. Their cutting-edge communication technology has rendered expensive hardware, subscription software, and crowded call centers obsolete. For additional information, visit tcnp3.com.
About the Author: TCN
TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology, such as predictive dialer, IVR, call recording, and business analytics required to optimize operations and adhere to TCPA regulations. Its “always-on” cloud-based delivery model provides customers with immediate access to the latest version of the TCN solution, as well as the ability to quickly and easily scale and adjust to evolving business needs. TCN serves various Fortune 500 companies and enterprises in multiple industries, including newspaper, collection, education, healthcare, automotive, political, customer service, and marketing.