Archive for the 'Webinar' Category


TCN Call Center Webinar: Increasing Customer Satisfaction Using Innovative Techniques

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St. George, Utah – July 20, 2015 – TCN, Inc.,a leading provider of cloud-based call center technology for enterprise, contact centers, BPOs and collection agencies worldwide, will hold a webinar titled “Call Queue Back: Increasing Customer Satisfaction Using Innovative Techniques” on Thursday, July 23 at noon, MDT (2 pm, EDT). The informative training webinar will educate attendees on how to…
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Work Smarter: Increase Agent Efficiency with TCN

Workplace efficiency — it’s on the tip of everyone’s tongues as organizations seek to make the most of every hour of the workday. And while your call center agents are “busy,” are they productive? Are you providing them with the tools and training to be both? Join us this Thursday, June 25, at noon MT for a free webinar on…
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TCN and Collect.com’s Integration: Join Us for a Free Webinar to Learn More

There are some great partnerships throughout history that just make sense — Batman and Robin, suits and ties, peanut butter and jelly. And now, there’s TCN and Collect.org, a pairing made in cloud heaven that can increase collections center agent productivity and efficiency and deliver results where they matter — your bottom line. The high-volume collection environment is driving agencies…
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TCN Call Center Webinar: How to Improve Agent Confidence and Boost Efficiency and Productivity

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WHAT: TCN, Inc., a leading provider of cloud-based call center technology for enterprise, contact centers, BPOs and collection agencies worldwide, will hold a webinar titled “TCN’s Agent Efficiency: Born in the Cloud.” The webinar will educate call center managers on how to ensure that agents have the tools and confidence at their disposal to perform their jobs in the best…
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TCN User Group Webinar: How To Leverage TCN’s Latest Call Center Technology Features

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WHAT: TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, will hold a user group webinar, titled “Features of Success.” The webinar will show TCN users how to leverage TCN Platform 3.0’s latest enhancements to achieve their operational goals while adhering to industry rules and regulations, including the Telephone Consumer…
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TCN Announces Strategic Partnership with ClickDebt, UK-based Financial Case Management Software Provider

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London and St. George, Utah – March 25, 2015 — TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced its strategic partnership with ClickDebt, a cloud-based financial case management software provider in the UK. Under the partnership, TCN’s cloud-based contact center suite, Platform 3.0, will be integrated into ClickDebt’s…
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TCN Announces Seamless Integration with CDS Software’s Debt Collection Solution, CollectOne

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St. George, Utah – September 24, 2014 – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced that TCN’s Platform 3.0, its cloud-based contact center suite, is now seamlessly integrated with CDS Software’s CollectOne, a single source debt collection solution. The integration enables CollectOne clients to streamline their processes…
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TCN and Ecliptics Host Webinar

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TCN and Ecliptics have partnered to combine a 100% hosted, best-in-class predictive dialing and voice broadcasting solution with a seamless integration for The Collector System®. Please join us below. About the Webinar TCN’s world-class predictive dialing services provide: – Immediate access to world-class services without the cost of hardware dialers or additional staff – Flexibility to create new agent logins,…
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TCN Announces Free Instructive Webinar on Brand-Spanking New Agent Efficiency Tools

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St. George, UT—After a swarm of innovations and upgrades to its award-winning cloud dialing platform, TCN will momentarily collect its breath and lead an orienteering course designed to help clients take advantage of Platform 3.0’s agent efficiency tools. Participants will see how TCN’s features increased one company’s agent productivity by 7% per agent. All registered participants are automatically entered to…
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