Archive for the 'Press' Category


TCN Honored With 2015 Communications Solutions Product of the Year Award

Published under Awards,News,Press on

St. George, Utah — August 28, 2015 — TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced today that TMC, a global, integrated media company, has awarded TCN Platform 3.0 with a 2015 Communications Solutions Product of the Year Award. One of TMC’s most coveted awards, the Communications Solutions…
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TCN Call Center Webinar: Best Practices in Business Intelligence, Analytics and Reporting

WHAT: TCN, Inc., a leading provider of cloud-based call center technology for enterprise, contact centers, BPOs and collection agencies worldwide, will hold a webinar titled “Call Centers + Analytics: A Business Intelligence Platform from TCN” on Thursday, August 20 at noon, MDT (2 pm, EDT). The informative webinar will educate attendees on how to successfully use and interpret the latest…
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TCN Wins 2015 CUSTOMER Contact Center Technology Award

Published under Awards,Cloud Technology,Press on

St. George, Utah – July 23, 2015 – TCN, Inc.,a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide, announced today that TMC, a global, integrated media company, has named TCN’s flagship call center suite, Platform 3.0, as a 2015 CUSTOMER Contact Center Technology Award winner presented by CUSTOMER magazine. “It is an…
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TCN Call Center Webinar: Increasing Customer Satisfaction Using Innovative Techniques

Published under Inbound,Press,Webinar on

St. George, Utah – July 20, 2015 – TCN, Inc.,a leading provider of cloud-based call center technology for enterprise, contact centers, BPOs and collection agencies worldwide, will hold a webinar titled “Call Queue Back: Increasing Customer Satisfaction Using Innovative Techniques” on Thursday, July 23 at noon, MDT (2 pm, EDT). The informative training webinar will educate attendees on how to…
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TCN Announces Strategic Partnership with MPG Management Associates, Corp.

Published under News,Partners,Press on

St. George, Utah – June 30, 2015 – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced its strategic partnership with MPG Management Associates, Corp. (MPG), a carrier neutral master agency that serves more than 500 agents worldwide. Under this agreement, MPG will market TCN’s cloud-based contact center suite,…
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TCN Wins 2015 Speech Technology Excellence Award

Published under Awards,News,Press on

St. George, Utah – June 16, 2015 – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide, announced that TMC, a global, integrated media company, has granted Platform 3 VocalVision with a 2015 Speech Technology Excellence Award. The eleventh-annual Speech Technology Excellence Award, presented by CUSTOMER Magazine, honors companies that…
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TCN Call Center Webinar: How to Improve Agent Confidence and Boost Efficiency and Productivity

Published under News,Press,Webinar on

WHAT: TCN, Inc., a leading provider of cloud-based call center technology for enterprise, contact centers, BPOs and collection agencies worldwide, will hold a webinar titled “TCN’s Agent Efficiency: Born in the Cloud.” The webinar will educate call center managers on how to ensure that agents have the tools and confidence at their disposal to perform their jobs in the best…
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TCN User Group Webinar: How To Leverage TCN’s Latest Call Center Technology Features

Published under News,Press,Webinar on

WHAT: TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, will hold a user group webinar, titled “Features of Success.” The webinar will show TCN users how to leverage TCN Platform 3.0’s latest enhancements to achieve their operational goals while adhering to industry rules and regulations, including the Telephone Consumer…
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TCN Launches “Competitive Analytics,” Fully Integrated Business Intelligence Analytics Solution for its Cloud-based Call Center Platform

Published under Cloud Technology,News,Press,TCN Features on

St. George, Utah – April 29, 2015 – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide, today announced the launch of Competitive Analytics, a fully integrated business intelligence analytics solution for its cloud-based call center suite, TCN Platform 3.0. The new solution provides real-time business intelligence (BI), analytics and…
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TCN to Exhibit at Australian Buyers and Debt Collection Association’s Consumer Debt Forum

Published under Australia,News,Press,Trade Shows on

Sydney and St. George, Utah – April 13, 2015 — TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced that it will exhibit at the Consumer Debt Forum sponsored by the Australian Buyers and Debt Collection Association, April 13-14, 2015 at the Sydney Harbour Marriott. TCN will showcase Platform…
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