Archive for the 'Press' Category


TCN VP of Business Development Kerry Sherman Recognized as 2015 CRN Channel Chief

Published under Awards,News,Press on

St. George, Utah – February 23, 2015 — TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide, announced today that Kerry Sherman, vice president of business development, has been named to the prestigious list of the 2015 CRN Channel Chiefs. The influential executives on this annual list represent the most…
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TCN Announces “Platform 3.0 Winter 2015,” New Version of Cloud-based Call Center Technology Platform

Published under News,Platform 3,Press on

St. George, Utah – February 11, 2015 — TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide, today announced the release of “TCN Platform 3.0 Winter 2015,” a new version of its advanced cloud-based contact center suite. The update includes new industry-leading features designed to further enrich the usability of…
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TCN COO Dave Bethers Honored as Utah Business SAMY Award Winner

Published under Awards,News,Press,Utah on

St. George, Utah – January 21, 2015 – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide, today announced that Dave Bethers, chief operations officer, has been named Sales and Marketer of the Year by Utah Business Magazine. The fourth annual SAMY Awards 2015 recognizes the state’s top sales and…
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TCN Forms Strategic Partnership with Master Agency CarrierSales

Published under News,Partners,Press on

St. George, Utah – January 13, 2015 — TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced its strategic partnership with CarrierSales, a telecom master agency with hundreds of sales partners around the country. Under the agreement, CarrierSales will promote TCN’s cloud-based contact center suite, Platform 3.0, to its…
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TCN Receives 2015 CUSTOMER Magazine Product of the Year Award

Published under Awards,News,Now Trending,Platform 3,Press on

St. George, Utah – December 2, 2014 — TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced that TMC, a global, integrated media company, has named TCN Platform 3.0 as a 2015 CUSTOMER Product of the Year Award winner. The award recognizes exceptional innovation and highlights products that meet…
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TCN Launches “Platform 3 VocalVision,” Virtual Call Center Technology for the Visually Impaired

Published under Call Centers,News,Now Trending,Platform 3,Press on

St. George, Utah – December 2, 2014 – TCN, Inc.,a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced the immediate availability of “Platform 3 VocalVision,” a virtual call center technology for the visually impaired. Optimized to work with Job Access With Speech (JAWS) assistive technology, Platform 3 VocalVision enables visually impaired…
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TCN Announces New Features for Platform 3.0, Cloud-based Call Center Technology Solution

Published under News,Platform 3,Press,TCN Features on

St. George, Utah – November 18, 2014 – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced the release of functionality enhancements for Platform 3.0, its advanced cloud-based contact center suite. The new features, including Extended Conditional Dialing and Aggregate Reporting, are designed to enhance the usability of Platform…
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TCN Announces Seamless Integration with CDS Software’s Debt Collection Solution, CollectOne

Published under News,Partners,Press,Webinar on

St. George, Utah – September 24, 2014 – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced that TCN’s Platform 3.0, its cloud-based contact center suite, is now seamlessly integrated with CDS Software’s CollectOne, a single source debt collection solution. The integration enables CollectOne clients to streamline their processes…
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TCN Publishes eBook Highlighting How Call Centers Can Stay Compliant in Light of Changing TCPA Regulations

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St. George, Utah – September 23, 2014 – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, has released an eBook that examines what the new Telephone Consumer Protection Act (TCPA) regulations mean for the call center industry. The eBook, “The Complete Guide to TCPA and A Compliance Checklist for Call…
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TCN Releases Updated Version of Cloud-Based Call Center Technology Platform

Published under News,Press,TCN Features on

St. George, Utah – August 12, 2014 – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today released the updated version of Platform 3.0, its advanced cloud-based contact center suite. The upgrades made to the platform range from added agent-customer interaction enhancements to detailed reporting capabilities. Key features of the…
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