Archive for the 'Platform 3' Category


TCN Receives 2017 CUSTOMER Product of the Year Award For Its Advanced Cloud-Based Contact Center Suite

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St. George, Utah – March 15, 2017 – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced today that TMC, a global integrated media company, has named TCN Platform 3.0 as a 2017 CUSTOMER Product of the Year Award winner. TCN Platform 3.0 was recognized for its advanced cloud-based…
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TCN Recognized as a 2016 Communications Solutions Product of the Year Award Winner

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St. George, Utah – September 7, 2016 – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced today that TMC, a global, integrated media company, has awarded TCN Platform 3.0 with a 2016 Communications Solutions Product of the Year Award. Highlighting exceptional products and services that facilitate voice, data…
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Meet the TCN Team at the ICMI Contact Center Expo & Conference!

The Contact Center Expo & Conference is the premier global gathering for the contact center industry and we hope you’ll join us there in Orlando from May 4-7th to hear about the launch of Competitive Analytics, a fully integrated business intelligence analytics solution within our cloud-based call center suite, TCN Platform 3.0. We’ll be in Booth 231 showing how the…
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TCN Announces “Platform 3.0 Winter 2015,” New Version of Cloud-based Call Center Technology Platform

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St. George, Utah – February 11, 2015 — TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide, today announced the release of “TCN Platform 3.0 Winter 2015,” a new version of its advanced cloud-based contact center suite. The update includes new industry-leading features designed to further enrich the usability of…
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Call Center Software for the Visually Impaired

In the United States alone, more than 20 million adults live with vision loss. This vision impairment can make it difficult for many to find and maintain full-time jobs. However, novel applications of existing technology are making it possible for the visually impaired to uncover new employment opportunities in industries that were previously unavailable to them. One such industry was…
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TCN Receives 2015 CUSTOMER Magazine Product of the Year Award

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St. George, Utah – December 2, 2014 — TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced that TMC, a global, integrated media company, has named TCN Platform 3.0 as a 2015 CUSTOMER Product of the Year Award winner. The award recognizes exceptional innovation and highlights products that meet…
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TCN Launches “Platform 3 VocalVision,” Virtual Call Center Technology for the Visually Impaired

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St. George, Utah – December 2, 2014 – TCN, Inc.,a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced the immediate availability of “Platform 3 VocalVision,” a virtual call center technology for the visually impaired. Optimized to work with Job Access With Speech (JAWS) assistive technology, Platform 3 VocalVision enables visually impaired…
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TCN Announces New Features for Platform 3.0, Cloud-based Call Center Technology Solution

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St. George, Utah – November 18, 2014 – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today announced the release of functionality enhancements for Platform 3.0, its advanced cloud-based contact center suite. The new features, including Extended Conditional Dialing and Aggregate Reporting, are designed to enhance the usability of Platform…
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