Archive for the 'Conferences' Category


How the Cloud Based Contact Center Intersects with LISTEN2017

As Bryce Payne and Clint Laubaugh prepare to attend LISTEN2017, a premiere event for customer engagement analytics professionals, we sat down to ask what they expect to see and hear at the three-day conference. They talked with us about cloud-based “everything,” including the cloud-based contact center, compliance concerns, and business operations. We know the cloud is changing things across every…
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TCN Expands Strategic Partnership with CreditSoft Solutions to Accelerate Adoption of Cloud-Based Call Center Technology in Australia

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Sydney and St. George, Utah — October 12, 2015 — TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide, today announced its expanded partnership with CreditSoft Solutions, an Australian-based provider of competitive technology solutions for the credit and collections industry. Originally formed in 2013, the strategic partnership has been successful…
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