Archive for January, 2014


TCN and Ecliptics Host Webinar

Published under News,Partners,Press,Webinar on

TCN and Ecliptics have partnered to combine a 100% hosted, best-in-class predictive dialing and voice broadcasting solution with a seamless integration for The Collector System®. Please join us below. About the Webinar TCN’s world-class predictive dialing services provide: – Immediate access to world-class services without the cost of hardware dialers or additional staff – Flexibility to create new agent logins,…
Continue Reading »

No responses yet

Make the Switch to the Cloud | Part 3

Published under Buzz,Cloud Technology,News on

Getting Your Business Running on the Cloud in One Day: Three Easy Steps Part 3

Like the previous two blog posts have discussed, setting up a cloud dialer system in your business is not as time-consuming a process as you might imagine! In fact, the process could take place in one day, if you needed it to. But even if you don’t need to make the switch in a day, these three tips (tips one and two found here: Part 1 and Part 2) will help your business transition to a cloud dialer system smoothly!

Step 3: Prepare for catastrophe!

Sure, this doesn’t sound great or reassuring when you’re considering moving to a cloud system, but trust us. If you plan for catastrophe, you’ll never actually have a catastrophe. So think of the worst scenarios that could happen with your new cloud system, and prepare for them. As you prepare your business by backing up important data, keeping all product instructions, and everything else you can do, then you can rely on the cloud! Continue Reading »

No responses yet

Make the Switch to the Cloud | Part 2

Published under Buzz,Cloud Technology,News on

Getting Your Business Running on the Cloud in One Day: Three Easy Steps Part 2



In our last post we talked about how switching to a cloud dialer system won’t slow down your business, if you do it the right way! After you have prepared your business for the switch, you are ready for step two!

Step 2: Test the system, train your employees

If you’ve decided to switch to a cloud dialer system, then you’ll want to make sure the system works with your particular business. Once you’ve picked a system that seems right for your business, like the TCN virtual call center, you’ll be able to start your tests. Continue Reading »

No responses yet

TCN and Zions Bank: Speaking on Business Update

Published under Buzz,News,Now Trending,Press on

Click here to listen to the article.

This is Chris Redgrave for Zions Bank Speaking on Business.

TCN, based in St. George, Utah, is doing so well they had 50 percent growth last year alone. Their software program for call center technology has put them on the national and international map. Companies from around the world are now seeking them out to utilize this technology.

TCN is a cloud-based virtual call center. They manage inbound and outbound call traffic flow for call centers. Their clients have access to the most sophisticated calling technologies available. What they use is called VoIP, or Voice over Internet Protocol, which basically means sending voice telephone calls over the Internet. It’s a web-based dialer providing companies with a service for pre-recorded messaging, alerts or political surveys with a personalized message. One of the guiding principles for this St. George company is to think globally but act locally. Continue Reading »

No responses yet

Make the Switch to the Cloud | Part 1

Published under Buzz,Cloud Technology,News on

Getting Your Business Running on the Cloud in One Day: Three Easy Steps Part 1

According to this article from Open Forum, moving your business to a cloud dialer system doesn’t need to take months and months. Rather, you can make the switch to the cloud in three easy steps, which you could do in a day (not that you should, just that you could). You can move your entire business to the cloud without any delays.

Step 1: Prepare your business

In order to make the smoothest transition to the cloud you need to do an inventory of all the applications that your business uses. Divide your applications into three categories: apps you use daily, apps you use monthly, and apps that you rarely use or use only for special occasions. Continue Reading »

No responses yet