FACS is now deeply integrated to Ontario Systems’ on-demand dialer and messaging system, GCFlex
Muncie, IN — Ontario Systems announced the availability of the first integration between FACS and its on-demand dialer and messaging system, GCFlex. This new service, called GCFlex Direct for FACS, was developed with TCN, an Ontario Systems partner and leading supplier of on-demand dialer services.
GCFlex Direct is a no-obligation, pay as you go service that now features direct integration with the FACS database. This integration eliminates the time-consuming process of uploading and downloading files. Call results are delivered directly to FACS as the calls are made. These real-time updates reduce the risk of duplicate and harassing calls, while ensuring agents are working with the most up-to-date information when they speak with consumers. Continue Reading »