Feb 22, 2018

Nine Ways the GDPR Could Affect Call Centers Globally

Posted In: Blog, GDPR Author: Mckay Bird

Despite a mix of regional political uncertainties, the EU’s GDPR is on track for a May 2018 implementation. Its pending arrival is already causing anxiety, particularly with call centers that regularly process consumer data. This article takes a closer look at their concern by examining nine ways the GDPR could affect operations this year. 1. […]

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