Mar 08, 2017

The Top 7 Security Trends in the Call Center Industry for 2017

Posted In: Call Center Solutions, Call Centers, Compliance, cyber security, data security Author: Kerry Sherman

The call center, be it a department or agency, works with data every minute of every day. Thus, it cares deeply about data security and privacy. Safeguarding information ensures the organization’s longevity. Customers, clients, and patients, after all, won’t stay long with an organization that fails to keep their personally identifiable information (PII) private and […]

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